| | AIRS Enterprise | AIRS Professional | AIRS Lite |
DBYD Mail Processing
DBYD transactions per annum
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Unlimited
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50,000
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20,000
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Processes all DBYD e-mail types (new referrals, updates, cancellations, duplicates, daily query summaries)
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Configurable mail processing rules (including spam filtering)
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Reads DBYD e-mails via IMAP (e.g. via Microsoft Exchange or Lotus Notes) or from file system
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Workgroups
Supports multiple DBYD subscriptions (i.e. multiple Utility Ids)
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Unlimited
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2
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1
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Restricts user access to only those jobs in the user’s workgroup(s)
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Jobs assigned automatically to workgroups based on configurable rules
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Allows jobs to be manually assigned across workgroups
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GIS
Interfaces to your own GIS mapping service
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Configurable workflow based on your own GIS response codes
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Allows users to create maps manually
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Workflow
Fully-automated workflow in the majority of scenarios
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Semi-automated workflow where business rules dictate user intervention is required
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FastFind job searching by DBYD Sequence Number, DBYD Job Number or user
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Advanced search facility
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Customisable, priority-based job processing (Emergency, High, Medium, Low)
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Customisable, time-based job priority escalation
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Optional manual approval prior to delivery
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Delivery/Output
Total response turnaround time less than 3 minutes on average*
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24 x 7 processing**
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Attaches your own coversheets automatically (different coversheets for different scenarios)
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Attaches legends and advices automatically
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Selects most appropriate method of delivery (e-mail, fax or print)
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Email only
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Documents produced as PDFs
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Automated e-mailing
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Optional automated faxing
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Supports any SMTP-based fax gateway (e.g. RightFax)
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Optional automated printing
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Reporting
Online activity reports (by day, week, month or specified period)
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Automatic daily reconciliation reporting against DBYD daily query summary e-mails
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Automated KPI notifications via e-mail
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Ability to develop your own performance reports using SQL
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Auditing
Maintain a comprehensive audit trail of system and user activity
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Security
Uses your Windows account to authenticate you (no password required)
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Role-based permissions (Viewer, Trainee, Officer, Manager, Administrator)
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Governance
Maintains a full record of what was received from DBYD
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Maintains a full record of what was sent to the DBYD client
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User Interface
Intranet website (browser-based access)
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Support for Internet Explorer 6/7/8
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Database Support
Uses your own SQL Server or Oracle database
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Support for SQL Server 2005/2008
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Support for Oracle 8i/9i/10g/11g
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Hardware and System Software
Support for 32- or 64-bit Windows operating system deployment
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Can be deployed to physical or virtual servers (e.g. VMWare)
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Supported in a Citrix environment
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Zero client-side deployment
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Schedule outage times for your system maintenance windows
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